My past experiences had made me reluctant to assign a multi-faceted complex investigation to a private firm. I decided to assign this matter to Fairlead Group. The response time, level of detail, and investigative action plan was very impressive. I wish I had engaged them initially on this case
Guillermo Cancio, Senior Claims Executive | TT Club
The Fairlead Way
Notification of an Assignment
Members can simply submit an assignment request to Fairlead Group directly from the website. Receipt of the request is confirmed and all available information is entered into Fairlead Group's exclusive case management software.
Assignment Assessed & Triaged
The assignment is reviewed carefully and an initial action plan is defined. Fairlead Group communicates the strategy brief to the assignor for approval, allowing them the ability to focus on their daily responsibilities instead of agonizing over the details of a claim investigation.
Strategy Execution
Based on the approved plan of action, Fairlead Group takes on the time-consuming task of briefing and deploying the appropriate resources to achieve Open-Source, Surveillance & SIU investigative goals. Licensed Fairlead Group investigators execute all assignments within the defined strategy.
Communication Update
Fairlead Group communicates the most up-to-date investigative findings to the assignor to make a determination for next steps. Any potential alterations to the initial plan of action can be made at this point to complete the required investigation.
Investigatory Results
All evidentiary results are presented from combined services in an easily-consumable digital experience with secure links that provide actionable granularity on every case. Fairlead Group will make custom considerations for any future recommended action plans on a case-by-case level.
Get Started With Fairlead Services Today!
Download the overview of our end-to-end investigatory technology and service offerings on behalf of the marine & transportation industry and get started today.